One of the greatest advantages of staying in a villa is the personalised service provided by warm, friendly and professionally trained staff.
Villa Shambala’s friendly manager is responsible for the overall operation of the villa. His job is to oversee and coordinate the staff and property and to assist guests during their stay. The villa manager is on-call 24 hours a day.
The villa chef and service staff are available to prepare breakfast, lunch and dinner and can cater for a large range of both Western and Indonesian dishes, or to specific guest requirements.
A team of friendly housekeepers attends to all of the daily cleaning and domestic duties at the villa, as well as waiting on tables and assisting the kitchen at mealtimes.
Outdoor staff work discreetly to maintain the high standards of the garden and pool areas without disturbing guests.
Villa Shambala is kept safe and secure by a team of security staff working rotating shifts.
Massage therapist and babysitter available (extra charges apply)
Professional spa therapists will visit the villa on request to provide a range of spa treatments in the villa’s dedicated spa room.